We recently implemented a customer satisfaction survey for Perfect Octave, which is hosted and available for customers of Perfect Octave to complete online 24/7. Ian Graham, Managing Director for Perfect Octave contacted us as they wanted to implement a customer satisfaction survey each time they complete an installation of their curated music for business services.
We were able to very quickly integrate an online survey with their website and collate all responses in a Google spreadsheet for later dissemination by the customer service teams at Perfect Octave.
Ian comments "I'm really pleased with the professionalism of the survey and the speed with which Nick Spalding Ltd were able to set it up for us and share with our customers. It looks great, is simple to access, via mobile or desktop, giving us the feedback we need to monitor our customer service and support levels".
The customer survey can be accessed here:
If you think we may be able to help you with your Inbound Marketing Services, drop us a line here.
The ISCE has today announced its Sound Measurement Techniques Course which will be presented by... read more
The ISCE has today announced there are just a few places remaining on its Sound Measurement... read more
We were very pleased to help Creations Flowers with the launch of their season of Christmas Door... read more
Cloud Electronics has launched its latest version of its popular MPA range of mixer amplifiers. The... read more
Perfect Octave recently provided Holland & Holland, exclusive London based shooting school, with a... read more